The Challenge
In 2023, a Luxembourg-based provider of short- and mid-term rental apartments faced a significant challenge. One of their long-standing clients requested accommodations for 25 people in Paris for over four months as part of the 2024 Olympic Games. However, without their own inventory in the city, the company needed an effective solution to meet this demand and maintain their strong relationship with their recurring client.
Arca Properties’ client specifically required 25 apartment units, ideally located in the same building or nearby, with enhanced privacy and security features to accommodate staff attending the Olympics.
The Opportunity
Recognizing Apartool as a global partner with operational reach in over 85 countries, the provider entrusted us to tackle this high-stakes challenge. Our proven expertise in managing temporary accommodations for major global sporting events, including the Olympics and other international competitions, played a pivotal role in delivering a tailored and efficient solution.
This collaboration not only showcased our ability to assist direct clients in complex scenarios but also highlighted a strategic opportunity: supporting our suppliers as key allies. By enabling them to expand their reach and fulfill demands in markets where they lack a direct presence, we reinforce our position as a trusted partner for addressing logistical challenges tied to high-profile events.
Through this model, we strengthened relationships and created shared value in a highly competitive global landscape.
The Solution
Understanding the urgency of Arca Properties’ request, Apartool swiftly activated its global network and provided access to our portfolio in Paris, presenting several options for the requested 25 units during a period of peak demand, coinciding with both the Olympic and Paralympic Games.
From rapid response times to budget alignment, the entire process was managed with maximum efficiency. Apartool handled all administrative aspects of the project—from the initial request to centralized billing—streamlining operations through a single point of contact for Arca Properties.
We also ensured an outstanding experience for the hosted staff by selecting reliable, high-quality suppliers and overseeing the stay’s end-to-end management. This solution allowed the provider to meet their client’s expectations seamlessly, enhancing customer loyalty while positioning Apartool as a strategic partner capable of delivering in complex, high-pressure scenarios.
Conclusion
This case demonstrates how collaboration between Apartool and its suppliers can evolve into a strategic advantage for both parties. By leveraging Apartool’s global network, featuring over 120,000 apartments in 85+ countries, suppliers gain access to additional inventory beyond their own. This enables them to meet client needs efficiently, even in markets where they lack a direct presence or when managing large-scale requests.
In addition to meeting client demands with speed and quality, suppliers can unlock additional revenue streams, driving business growth while strengthening their relationship with Apartool. This collaborative model not only expands operational capacity but also builds trust and ensures mutual success in an increasingly demanding global market.
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