Client: International Student Relocation Company
Challenge: The company, dedicated to the relocation of international students, faced a logistical challenge: finding a temporary rental solution in Barcelona for 30 exchange students coming from the United States. These students were set to participate in a four-month educational program in the city, requiring accommodations that met specific standards of safety, comfort, and accessibility to their place of study. The situation was complex, as the search area was limited to a specific location in the city, and the entry dates were fixed due to the start of the academic term.
This marked Apartool’s first case managing student relocation, presenting a unique opportunity to expand our specialization in corporate temporary rentals to a younger audience with different needs. Our goal was to exceed the client’s expectations by providing a tailored experience, while maintaining cost efficiency and the well-being of the students.
Solution: The Apartool Supply team took on the challenge of coordinating the search for suitable temporary accommodation and achieved the goal in record time: within two weeks, we identified a provider in the desired area that met all the necessary conditions to house the 30 students. This included access to basic services, study areas, and a location close to their center of studies, which was essential for the students’ comfort and experience during their temporary stay in Barcelona.
From the outset, we maintained constant communication with the relocation company to understand their specific needs and tailor every detail of the reservation to their expectations. This collaboration allowed us to offer a personalized solution designed not only to meet academic and budgetary requirements but also to ensure a rewarding experience in Spain.
Once the arrangements were finalized, we organized a guided visit to the building with the client, explaining every aspect of the operation and facilities. This gesture not only facilitated the students' transition to their new environment but also built trust with the client, who appreciated the close attention to detail at every stage of the process.
Results: Thanks to Apartool's comprehensive approach to managing temporary rentals, we turned this case into a resounding success. The relocation company was pleased with the solution and highlighted our organization and responsiveness, which fostered a long-term collaborative relationship. Today, this company is a recurring client that trusts Apartool for managing temporary accommodations in each of its student relocation projects.
The experience for these students in Barcelona was positive, allowing them to enjoy housing tailored to their needs and live comfortably in the city. This success story underscores how Apartool can adapt our solutions to clients with specific needs, extending our value proposition beyond corporate housing to provide an integral solution for student relocation.
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